Store Policy for Suppliers – JBSHINENIC.COM
Store Policy for Suppliers – JBSHINENIC.COM
This policy is a standard template for JBSHINENIC.COM vendors to establish their store rules regarding shipping, refunds, and cancellations. Each vendor should customize this policy to reflect their own business conditions.
Shipping Policy
Order Processing: Orders are processed within 2 to 3 business days.
Shipping Methods: We use shipping services such as Amazon.com to ensure fast and secure deliveries.
Shipping Costs: Shipping costs vary depending on the customer’s location and the weight of the package. These will be clearly displayed at checkout.
Delivery Times: The estimated delivery time is 3 days for the United States, and for other countries, delivery times will be calculated based on the customer’s location.
Shipping Areas: We ship to all of the United States, Mexico, and Canada.
Refund Policy
Refund Conditions: Refunds are only offered in the following cases:
Defective or damaged products.
Wrong product received.
Product not received within the estimated delivery time.
Request Process: To request a refund, the customer must contact us within 30 days of receiving the product, providing clear evidence (photos or videos if necessary).
Refund Method: Refunds will be issued through the same payment method used for the purchase, within 30 business days.
Exceptions: No refunds are granted in the following cases:
Damage caused by misuse of the product.
Customized or special-order products, unless defective.
Cancellation and Order Policy
Order Cancellation: Orders can be canceled free of charge before the product is shipped. Once shipped, cancellations cannot be made.
Order Modifications: If you need to change details of your order (shipping address, products, etc.), please contact us as soon as possible. We will do our best to accommodate your requests, provided the order has not been processed.
Rejected Orders: We reserve the right to reject orders in case of
Contact Support
If you have any questions about this policy or need assistance, please contact us via:
Email: [info@jbshinenic.com]
Phone: [+50664651085]
Thank you for trusting our products and services. We are here to help you!